USER SUPPORT

PRIVACY POLICY

This referent Policy aims to respect your privacy regarding any information we may collect from you while playing our games. Consequently, we developed this Privacy Policy to ensure you know how our game treats your data.

In this Privacy Policy, “data” stands for any elements that may identify you alone or in combination with other data, such as your email address, your nickname, and data for analysis and attribution purposes of our Services.

This Policy refers to all Onrizon TV games described in https://onrizon.tv/#playgames

1. Data Collection

When you are the host and log into a live-streaming platform to use our services, we may collect the following data using Analytics:
  • Data about your location, device type, operating system, platform, page loading time, network, unique browser ID, demographics, and referral source.
  • Frequency of your visits to our services, the day and time of your visits, and the duration of your usage.
  • When you are the host and log into a live-streaming platform to use our services, we may collect the following data:
  • Platform network (Twitch or YouTube), unique ID, username, and email address.
  • When you are either the host or a viewer-player, we may collect the following data:
  • In-game interaction;
  • Messages sent in chat;
  • The game level you have reached.
  • 2. We may use your data in the following ways:

  • To ensure you can play using the features;
  • To gather analysis or valuable information so that we can improve and maintain our Services;
  • To enhance the Services for analysis and reporting purposes and to provide technical support or answer your questions, including the data used to record any failures in our provision of the Services. Therefore, we can report such interruptions.
  • To notify you about changes to our Service;
  • To allow you to participate in interactive features of our Service when you choose to do so;
  • To monitor the usage of our Service;
  • To detect, prevent, and address technical issues.
  • 3. Legal Bases

    We consider the following legal bases for data processing:
  • When your data usage is required to fulfill our obligations under a contract with you. (e.g., to comply with our Service Terms);
  • When your data usage is necessary for our legitimate interests or the legitimate interests of others;
  • When using your information is needed to comply with legal obligations or the exertion of rights;
  • When you give us permission to use.
  • 4. About Data Processing and Transferring

    The data we collect from you may be transferred and stored outside the United Kingdom or the European Economic Area (EEA), such as the USA. This transfer is required to host the Services, provide other supporting services, and allow you to use our Services deliberately.We use third parties to help us manage your information and services, as well as customer service providers to host the game and database.We may share non-personal information with third parties, such as aggregate user statistics and usage information. We remove data elements, such as an e-mail address or other log-in information as previously defined, and summarize or aggregate the remaining information to analyze web traffic trends, preferences, and activity across the Service. No personal data is shared with third parties.These are the companies that process data on our behalf but cannot use them for their independent purposes:
  • Google Privacy Policy
  • Google Analytics
  • Vercel
  • Linode
  • Such agents or third parties do not have any rights to use Personal Information beyond what is absolutely necessary to assist us. We may disclose your Personal Information to third parties without your consent if we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users of the Services, or anyone else (including the rights or property of anyone else) that could be harmed by such activities. We may disclose Personal Information when we believe in good faith that such disclosure is required by and in accordance with the law.

    5. Use of Cookies

    We may use "cookies" to improve the user experience. Your web browser is responsible for controlling and sharing your information through cookies.Cookies are files with a small amount of data that may include an anonymous, unique identifier. They are sent to your browser from a website and stored on your device. Other tracking technologies, such as beacons, tags, and scripts, are also used to collect and track information and to improve and analyze our Service.These cookies enable us to hold session information as you navigate our Service, improve your experience, and track and analyze usage and other statistical information.Here are some examples of ways we can use cookies when is strictly necessary:
  • Keep you logged while you are visiting;
  • Perform our services;
  • Allow you to navigate our Services freely.
  • Users can change their web browser settings to refuse or warn them when Cookies are being used or sent. If this is done, some parts of the website may malfunction.Do Not Track (“DNT”) is a privacy preference that users can set in specific web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

    6. Storage and Data deletion

    The data collected in this policy is deleted every 30 days unless the user authorizes it again within this period.If you wish to request the deletion of collected data, please contact us at team@onrizon.com, specifying your request. Alternatively, you can revoke your consent to data collection by visiting the Google Security settings page. This process will ensure that Onrizon TV no longer has access to your data.By requesting the deletion of collected data or revoking consent to data collection, please be aware that you will irreversibly lose all game progress associated with your account, including scores and levels achieved.

    7. Data protection

    We are committed to the safety of your information. Here are some measures we take to improve it:
  • Cryptography on our server communication, including personal information;
  • Highly safe server access architecture;
  • Internal policy of restricting access to the server's data.
  • Although we strive to protect your data and privacy, no security method or firewall can be guaranteed to protect information from hackers or human error. Consequently, we expressly disclaim responsibility and liability for your data's loss, theft, destruction, or inadvertent disclosure. If your data is compromised, we may notify you by email at the last email address you provided to us in a reasonable time under the circumstances and as required under the law. Delays in notification may occur while we take necessary measures to determine the scope of the breach and restore the system's integrity.

    8. Access and Accuracy

    California residents are entitled to ask us for a notice identifying the categories of Personal Information that we share with our affiliates and/or third parties for marketing purposes and providing contact information for such affiliates and/or third parties. We do not “sell” personal information as such a term is defined by the CCPA, nor do we have actual knowledge that we have “sold” any personal information of minors under 16 years of age. If you are a California resident and would like a copy of this notice, please submit a written request to: team@onrizon.comYou acknowledge that all communication made by email (which one you provide the addresses) or any other digital, virtual and digital form is also valid as documentary evidence, being effective and sufficient for the dissemination of any matter that refers to the services provided by us, as well as the conditions for its provision, subject to the expressly diverse provisions outlined in this Policy.

    9. Limited Use Requirements

    Onrizon TV use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

    10. Other provisions

    Our services are not explicitly aimed at children. If you have any other questions about this Privacy Policy or would like to request a copy and removal of certain information we hold about you, please contact us at team@onrizon.com

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